Software Requirements Specification: How to contribute as a Quality representative

Every employee wants their teammates to value their contributions. This is a universal desire. In this article I will describe how to contribute effectively to a specific kind of project that I know: the software requirements specification. Specifically I will describe how to help craft this document as a Quality representative on the project team. … More Software Requirements Specification: How to contribute as a Quality representative

How to use Microsoft Access for your company’s Quality needs

This year I had a great opportunity to learn Microsoft Access. MS Access is a database software that comes with Microsoft Office (Word, PowerPoint, Excel, et cetera). To my surprise, I found it was packaged with my home edition of MS Office. If you are paying for a home edition of MS Office, you already … More How to use Microsoft Access for your company’s Quality needs

This FDA warning letter is appalling

Thank goodness for diligent regulators. Read on, and be horrified. The US Food and Drug Administration (FDA) recently inspected a testing facility outside Los Angeles and found serious concerns about the quality and integrity of the data produced there. In its warning letter, which is publicly posted online, the agency’s inspectors outlined the objectionable conditions … More This FDA warning letter is appalling

How I boosted my knowledge and credibility with the Certified Quality Improvement Associate certification

This past Saturday I sat for the Certified Quality Improvement Associate (CQIA) exam. I passed and now I can draw on this body of knowledge and cite this certification for the rest of my career in quality. In this article I will explain what this certification is. I will describe my experience in preparing for … More How I boosted my knowledge and credibility with the Certified Quality Improvement Associate certification

Career Book Review: “The New Rules of Work”

The New Rules of Work: The Modern Playbook for Navigating Your Career, by Alexandra Cavoulacos and‎ Kathryn Minshew (2017) I stumbled upon this book after reading a positive review and was very impressed. It is a well-organized and focused presentation of some of the content of themuse.com, an online career resource. The authors understand the … More Career Book Review: “The New Rules of Work”

Independence: the importance of separating the checking from the doing

Independence is a prominent theme in the field of Quality. At its heart is the separation of doing and checking. The example of the Hubble Space Telescope Why is independence important? Consider the Hubble Space Telescope. It is a major achievement of science. But the first images it returned were found to be blurry! After … More Independence: the importance of separating the checking from the doing